Bank requests arrive.
Agents prepare the response.
Trusted by teams running mission-critical operations.
Compose
Inbox 12
Starred
Snoozed
Sent
Drafts 2
RFI: wire TRN-88213 Inbox
Lakeside Bank Compliance<[email protected]>10:41 AM
to bank-ops
Please provide the beneficiary's address, relationship to sender, and purpose of payment for wire TRN-88213 within 2 business days.
PDFRFI-88213.pdf<[email protected]>10:44 AM
Draft · to Lakeside Bank Compliance
Hi team, the beneficiary is Northwind Supply Ltd. at 40 Harbour St, Leeds. They are the sender's supplier, and the wire pays invoice INV-2291 (attached).
Approval needed
Send this reply to Lakeside Bank
An inbox agent for every partner-bank request
Forward RFIs and hold-harmless letters to the agent. It pulls the payment and KYC records and drafts the reply in Gmail or Outlook for your sign-off.
Every agent gets its own inbox. Forward a partner-bank RFI and it drafts the reply for your review.
Move the request from inbox to review.
Give banking operations a specialized agent for the document collection and investigation behind each partner-bank response.
Capture the request
Identify the account, questions, required documents, and deadline in the bank’s message or attachment.
Assemble the packet
Gather the transaction history, identity records, and prior decisions your procedure calls for.
Prepare a clear reply
Draft the response with its supporting files and flag missing information for the reviewer.
The bank’s questions, backed by your records.
Read the request and trace the account
Connect the bank email and PDF to the relevant ledger entries, account documents, and internal notes.
ColumnInternal ledgerReview before anything is sent
Keep bank correspondence and return-of-funds actions behind the approval path your team defines.
Modern TreasuryRFI response packet ready
Account ending 4417 · 90-day history and supporting documents
From the bank inbox to your ledger.
Connect the channels where requests arrive and the systems your operations team checks to answer them. Systems shown are examples; connector availability, API access, and permissions are confirmed during setup.
Bank communication and team context
Read approved messages and attachments, then apply the procedure for the bank and request type.
Column
ConfluenceBalances, transfers, and account records
Investigate the relevant payment and account history using scoped access to your internal systems.
Modern Treasury
PlaidHow Runtime works
Set up one request type with your banking-operations team, then expand as the process is validated.
Create a banking agent
Add the bank’s request checklist, response guidance, and escalation rules.
Connect approved sources
Scope access to the bank inbox, account records, ledger, and procedures.
Investigate the request
Parse the message and files, collect the evidence, and draft the response.
Approve the next step
Review correspondence and any proposed funds action before it proceeds.
Bank requests handled within your controls.
Read about our securityApproved document access
Use authorized access to messages and files. Escalate secure-portal or MFA steps that need a person.
Your environment
Run in your VPC or self-hosted infrastructure with scoped credentials and PII controls.
Evidence and approval
Retain the request, records checked, draft, and reviewer decision. Gate external replies and money movement.
Partner-bank requests: common questions
01Can agents handle email and PDF bank requests?
02What about secure links, bank portals, or MFA?
03Can this support hold-harmless and return-of-funds requests?
04Does a draft get sent to the bank automatically?
05What if the request is missing information?
06What is a good first use case?
Implementation guide
How to Handle Bank RFIs with Claude Code and Codex
A practical walkthrough with example prompts, scoped access, and human approvals.
Read the guideExplore more for payment and risk ops
See a bank request worked end to end.
Watch an agent assemble the evidence and prepare a partner-bank response for your team’s review.